EmailElement Docs

Notifications

Notifications tell you when something finishes or breaks without your having to watch for it: a Send Integration or Webhook switched off, a Scheduled Email done sending, an export ready. Each one can arrive by email, in the app under the bell, or both.

Instructions

  1. Navigate to Account > Notifications tab.
  2. Notifications come two ways, Email and Web, and each event can be set to either or both.
  3. Five events can be subscribed to today: a Send Integration deactivated, an account Webhook deactivated, a Scheduled Email finished sending, and an export ready for a Contact list, a Suppression list or a Report. More are planned.
  4. Tick the notifications to subscribe to, then click Save. Nothing is subscribed until it is saved.
  5. Web notifications arrive under the Bell icon in the header. The bell shows the most recent few; View All Notifications opens the full page where all of them can be read and managed.

Export notifications are the ones worth pointing a user at when they are exporting a large list or report, since those take a while and the notification is how they learn it is ready.

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