EmailElement Docs

Auto-Suppression Walkthrough

Overview

Setting a suppression list to download itself from a provider you already use, instead of your uploading a file each time.

Step 1: Create the Suppression List

  1. Click Suppression Lists in the navigation panel

    Click 'Suppression Lists'

  2. Click Create Suppression List

    Click 'Create Suppression List'

  3. Give it a name

    Name Suppression List

  4. Choose the format your provider sends. MD5 for Optizmo or Cake, Email for EmailMonitor

    Choose a format

  5. Click Create to save it

    Create Suppression List

Step 2: Turn On Automated Imports

  1. Switch on Automated Imports

    Enable Automated Imports

  2. Open the List Providers dropdown

    Click List Providers dropdown

  3. The providers supported today are the ones listed there

    Provider Options

  4. Pick the one you use

    Click 'UnsubCentral'

Step 3: Fill In the Provider's Fields

  1. Choosing a provider brings up the fields that provider needs

    Provider-specific fields

  2. The Download URL fills itself in once a provider is chosen

    Fill required fields

  3. Fill in the rest from your account with that provider

    Filled Fields

Step 4: Set How Often It Runs

  1. Frequency is how often the list downloads itself, from one day to fourteen

    Set Frequency

Step 5: Save It, Then Run It

  1. The list has to be saved before it can run

    Save before Run

  2. Click Save

    Click 'Save'

  3. Click Run Now to do the first download

    Click 'Run Now'

Step 6: Check It Worked

  1. The download shows under Previously Uploaded Files while it happens

    Click 'EmailElement Text Account_emails.txt'

  2. The record count on the list moves once the import finishes

    Click 'Suppression Lists'

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