EmailElement Docs

Tracking Platforms Reference

How conversions reach EmailElement

EmailElement asks the platform for conversions on a schedule, using the API key, affiliate URL and affiliate ID stored on the integration. The platform sends nothing to EmailElement.

A conversion is matched back to the contact by the {SubId} replacement tag, so that tag has to be in the link the recipient clicked. See Conversions.

The five platforms

Platform Page
Cake Cake
Everflow Everflow
HitPath HitPath
RedTrack RedTrack
Tune Tune

What each one needs

All five take the same three credentials, whatever their own wording for them:

Field What it is
API Key The key that lets EmailElement read your conversions
Affiliate URL Your tracking domain on that platform
Affiliate ID Your account or affiliate identifier

The label on the affiliate ID field changes to match the platform you picked, so it reads the way that platform words it.

Conversion flow

Recipient clicks a link carrying {SubId}
  -> the platform records the click and, later, the conversion
  -> EmailElement asks the platform for conversions on its schedule
  -> the conversion is matched on {SubId} and appears in Contact History
Something went wrong. Reloading the page usually fixes it. Reload ×

Rejoining the server...

Rejoin failed... trying again in seconds.

Failed to rejoin.
Please retry or reload the page.

The session has been paused by the server.

Failed to resume the session.
Please retry or reload the page.