Glossary
The words EmailElement uses for its own parts, and what each one means. Every term here has a page of its own that covers it properly, linked in the last column.
The words
| Term | What it is | Where it is covered |
|---|---|---|
| Brand | The company name and postal address that appear in the footer of every email sent from its Sender Domains, along with the header, footer and unsubscribe page those emails use. | /brands |
| Contact List | A set of contacts you send to, built by uploading a file, adding a record by hand, or through the Contact API. Importing an address already on the list updates it rather than adding it twice. | /contact-lists |
| Delivery Events | The log of what happened to every email: submitted, sent, bounced, failed, opened, clicked. | /delivery-events |
| Email Content | What gets sent: one or more templates, with the subject lines, from names and preheader text that go with them. Holding several of each in one Email Content is how you A/B test. | /email-contents |
| Jump Page | A page shown to a contact after they click a tracked link and before they reach where that link points. | /pages-and-forms/jump-pages |
| Scheduled Email | One send: the content, who gets it, which Send Integrations carry it and when it goes. It can go once, repeat weekly, or run as a warm-up. | /schedule |
| Seed Import | Monitored addresses you send to alongside real contacts, so you can see where your email is landing. Live seeds import into a Contact List; dead seeds import into a Suppression List. | /contact-lists/seed-imports |
| Segment | A saved set of rules that picks contacts out of your lists, by email domain, by which list they are on, by a field on the contact, by something they did, or by what validation returned. | /segments |
| Send Integration | The account at an email service provider that actually carries your email. | /send-integrations |
| Sender Domain | The domain your email goes out from, and the From and Reply-To addresses your recipients see. | /sender-domains |
| Suppression List | Who must not be emailed. Entries can be plain addresses, whole domains, wildcard patterns or hashes, and a list can be made global so it applies to every send in the account. | /suppression-lists |
| Transactional Relay | The settings the Transactional Email API sends with: which Send Integration carries the email, which Suppression Lists apply, and whether a Jump Page is used. | /transactional-emails |
| Triggered Sequence | A send that goes by itself when a contact does something: joins a list, opens, clicks, converts. You draw the flow of emails, waits and conditions once. | /triggered-sequences |
| Warm-up | A new domain or IP has no sending reputation, and a full day of volume on its first day is what gets it filtered. A warm-up raises the daily volume gradually instead, on a schedule you set on the Scheduled Email. | /best-practices/warm-up |
Words that mean the same thing
A few terms turn up under more than one name, usually because an email service provider calls it something else.
| You may see | We call it |
|---|---|
| Sending account, sender profile | Send Integration, which is your account at an ESP |
| From domain, sending domain | Sender Domain |
| Campaign, blast | Scheduled Email |
| Automation, drip, journey | Triggered Sequence |
| Unsubscribe list, do-not-mail list | Suppression List |
| Template | One of the templates inside an Email Content |