EmailElement Docs

Infobip

Infobip

To setup Infobip to be used as an Email Service Provider in EmailElement, you will need:

  • At least 1 Email Domain configured and verified
  • Your API Token for Infobip

Add Your Domain and Verify It

  • From the left pane, select Channels and Numbers > Channels > Email
  • Click “Add New Domain”

Add Your Domain and Verify It

  • Follow through the prompts to get the DNS Records
  • Add the DNS Records for your Domain in your Domain Manager
  • After you have added the records, select “Verify Domain” (this may take a while to verify)

Create Your API Key

  • From the left pane, select Developer Tools > Channels > API Keys

  • Click “Create API Key”

  • Enter your Key Name and add the following API Scopes:

    • General - message:send
    • Channels - email:manage
    • Channels - email:message:send
    • Platform - subscriptions:manage
  • Click “Create” and be sure to copy your key to your clipboard

Setup Your Integration In EmailElement

  • Go to Send Integrations in the EmailElement portal and select Infobip as your ESP
  • Enter your Send Integration name and add your Domain
  • Paste the API Key you created in Infobit's portal into the “API Key” field
  • Enter your API Base URL in the “API Base URL” field, which can be found where your API Keys are in the Infobip portal

Setup Your Integration In EmailElement

  • Hit Create to save the new integration, then be sure to “Run Test”. If everything is set up correctly, you'll be ready to start sending.

Setup Your Integration In EmailElement

Troubleshooting

Issue Solution
Authentication failed Check the API key is correct and still active in the Infobip portal.
Invalid Base URL The Base URL must match your Infobip account exactly. It does not need an https:// prefix.
Domain not verified Verify the sender domain in both EmailElement and Infobip.
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