
theMarketer
To set up theMarketer to be used as an Email Service Provider in EmailElement, you will need:
- At least 1 Email Domain configured and verified
- At least 1 valid Sender Address (this is created with your account, but you can optionally make another if need from the “Email setup” menu)
- Have credit for the Transactional Email feature in theMarketer
- A webhook setup and enabled
- Your Rest Key and Customer ID for theMarketer
Create and Enable Webhook
- From the left pane, select Transactional>Emails, then select the Settings button. This will open a new set of options on the left; select Webhooks.
- Click “Add Webhook”
- Edit the Webhook with the settings seen here:

[Use this for easier copy/paste]
Destination URL: https://deliverywebhook.emailelement.com/api/event/themarketer JSON Body: { "EspEventType": "{{delivery_status}}", "EspMessageid": "{{message_id}}", "RecipientEmail": "{{email_address}}" }
- After saving the Webhook, it'll be defaulted to a “Disabled” state, so you'll have to open the 3 dot menu for the Webhook and select “Enabled”.

Get Rest Key and Customer ID
- From the same pane you found the Webhook settings, click on “Technical Integration”
- Copy the “REST KEY” and “Customer ID”

- Back in EmailElement, when setting up your integration, enter these items into their appropriate fields

Set Up theMarketer in EmailElement
- Go to Send Integrations and click Create Send Integration.
- Choose the integration type, pick theMarketer from the list, and click Next.
- Enter a name for the integration.
- Select one or more sender domains. A validated domain carries a green tick and is ready to send from.
- Enter the Rest Key and Customer ID you copied.
- Custom Headers are optional, and go on every email this integration sends.
- Click Create.
Test the Integration
- Click Run Test on the integration.
- The result is reported for each sender domain on it.
- One domain succeeding is enough for the integration to go active.
Troubleshooting
| Issue | Solution |
|---|---|
| Authentication failed | Check the credentials are correct and still active in theMarketer. |
| Domain not verified | The sender domain has to be verified in EmailElement and in theMarketer. Check its SPF and DKIM records. |
| Run Test fails for one domain | That domain is not set up in theMarketer. Check it there, and check its DNS records. |
| Nothing recorded in Delivery Events | The webhook is not reaching us. Check the webhook steps above were completed. |