EmailElement Docs

Common Bounce Messages to Create Rules For

Message Pattern Type Suggested Count Suggested Interval Action
"mailbox full" Quota 3-5 7-14 days Suppress
"would exceed quota" Quota 3-5 7-14 days Suppress
"user unknown" Invalid 1 Any Suppress immediately
"does not exist" Invalid 1 Any Suppress immediately
"temporarily deferred" Throttle 10 1 day Monitor, don't suppress
"rate limit" Throttle 10 1 day Reduce sending speed
"blocked" Reputation 3 7 days Review sender reputation

Tips

  • Start with higher thresholds (5+ bounces) and tighten over time
  • Use shorter rolling intervals (7 days) for quota-related bounces
  • Use longer intervals (30 days) for intermittent issues
  • Always check Delivery Events for the exact message text before creating rules
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